Services

A boutique retention agency, top to bottom.

Strategy, flows, campaigns, design, and the deliverability that makes it all land — everything email & SMS, engineered end to end and never left on autopilot.

01

Strategy

You've got the team — we'll give them the playbook.

Data-driven strategy that shows exactly how to turn email into a top profit driver. We map the buyer journey, audit your segmentation, and hand you a plan built on what your numbers are actually telling you.

  • Buyer journey analysis across Shopify + Google Analytics
  • Segmentation audit, strategy, and new segment builds
  • Sign-up form offer strategy and an A/B testing roadmap
02

Flow Builds & Rebuilds

The automated engine that earns while you sleep.

We architect and build the full flow suite around how your customers actually buy — then rebuild the ones you already have so they stop leaking revenue. This is where most brands leave the most money on the table.

  • Welcome, Abandoned Checkout & Cart, Browse & Site Abandonment
  • Post-Purchase, Reviews, Winback, Sunset, Birthday, Milestone
  • Upsell & Cross-Sell, Back-in-Stock, and list-building flows
  • New sign-up forms (mobile + desktop) and segmentation
03

Campaign Management

Great campaigns don't just look good.

We handle everything from strategy to execution — making sure every send has purpose and drives growth. Planned, written, designed, and sent, then read and refined against the data.

  • Monthly campaign calendar tied to your promo and product plan
  • On-brand design in Figma; copy drafted with AI, edited by a human
  • Segmented sends and ongoing A/B testing on offers and creative
04

Retention

Retention isn't an afterthought — it's the game.

We build programs that turn one-time buyers into brand advocates who buy more and refer often. The unglamorous channel that quietly out-earns the rest.

  • Loyalty, winback, and milestone journeys that compound
  • Reviews and referral programs wired into the customer lifecycle
  • Revenue-per-recipient as the scoreboard, not vanity opens
05

Designs That Convert

Every email has a purpose — to sell, engage, or bring them back.

We craft stunning, high-performing designs that grab attention, drive action, and keep customers coming back. On-brand, built in Figma, and engineered to convert — not just to look pretty.

  • On-brand master templates that scale across every send
  • Design that carries the message, not decoration for its own sake
  • Mobile-first, tested, and tuned for the inbox
06

Quizzes

Smart quizzes = more sales.

We create engaging, data-capturing quizzes that personalise the shopping experience and turn browsers into buyers — while growing a list segmented from the very first click.

  • Product-match and personalisation quizzes that convert
  • Zero-party data capture that powers sharper segmentation
  • Seamless hand-off into your flows and campaigns
07

SMS Marketing

The right message, on the right channel, at the right moment.

SMS woven into your flows and campaigns where it lifts revenue — a coordinated second channel that works with email, not a bolt-on that annoys customers.

  • Compliant SMS capture, consent, and legal set-up
  • Email + SMS orchestrated inside the same journeys
  • Timing and frequency tuned to protect the relationship
08

Migrations & Deliverability

The quiet ceiling on everything you send.

Moving to Klaviyo, or fighting the spam folder? We run seamless migrations and repair sending reputation — so your revenue-driving sends actually reach the inbox.

  • Seamless ESP → Klaviyo migration with flows rebuilt and tested
  • Domain authentication, list warming, and cleaning
  • Reviews migration (Yotpo) and integration clean-up
Free Flow Surge Audit

Not sure which of these you need? That's what the audit is for.

A no-pitch teardown of your Klaviyo account. We show you the gaps, the fixes, and the revenue on the table — whether you work with us or not.

Book your free flow audit
  • The exact revenue leaks in your current flows
  • Which flows you're missing that your brand needs
  • How to re-engineer them for maximum conversion
  • How 7–8 figure brands turn flows into their top channel